Privacy Policy

Introduction & Purpose
At InfectoPharm, we understand that protecting the privacy of visitors to our website is very important and that information about you and/or your health is particularly sensitive. In this privacy policy we set out how we look after your data when you visit our website.

Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer (DPO) in the following ways:

Full name of legal entity: InfectoPharm Ltd
Email address: info.uk@infectopharm.com
Address: Anglers Court, 34-44 Spittal St, Marlow, Buckinghamshire, SL7 1DB, UK
Telephone number: +44 1628 276090
We will aim to address your concerns or questions promptly.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. The inclusion of a link within the Site does not imply our endorsement of the linked service and we do not control these third-party websites and are not responsible for their privacy statements.

Data we collect
Personal Data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of Personal Data which we have grouped together as follows:

  • Title
  • Name
  • Email address
  • Address
  • Telephone number
  • Occupation (for example, if you are a Healthcare Professional seeking information about our products)
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website.
  • Marketing and Communications Data includes preferences about receiving marketing from us including press releases and your communication preferences.

How we use personal data

  • Provide Site functionality and fulfil your requests when we have a contractual relationship or a legitimate interest.
  • Provide personalized services when we have your consent or a legitimate interest in providing you with information of interest to you.
  • Engage with you as an HCP when we have a contractual relationship or a legitimate interest.
  • Allow you to participate in special programs, activities, events, or promotions as part of our contractual relationship with you or where we have a legitimate interest.
  • Operate our business to comply with our legal obligations and to meet our legitimate interests in maintaining our business.
  • We may aggregate the Personal Data that you and other Site users provide. If we do, we may use and disclose such aggregated data for any purpose. Aggregated data does not personally identify you or any other individual.

Children
Our site is directed at an adult audience (such as healthcare professionals, investors and individuals seeking information about InfectoPharm and healthcare products). We do not knowingly collect information from or about children.

Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information about the cookies we use, please read Cookie Policy on the website .

Change of purpose
We will only use Personal Data for the purposes for which it has been collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Please note that we may process your data without your knowledge or consent, in compliance with the policy above, if this is required by law.

Cross border transfer
The data we collect through the Site may be stored and processed in any country where we have facilities or in which we engage service providers and where our affiliates operate including the EU.

Data security
We have security measures to prevent Personal Data from being lost, used, accessed in an unauthorised way, altered or disclosed. It is your personal responsibility to ensure that the computer you are using is adequately secured and protected against malicious software, such as trojans, computer viruses and worm programs.

We limit access to Personal Data to those employees, agents, contractors and other third parties who process data on our instructions and are subject to a duty of confidentiality.

We have procedures which deal with any suspected personal data breach and will notify you and any applicable regulator of a breach as we are legally required to do so.

Data retention
We do not keep your Personal Data for longer than necessary to fulfil the purpose for which it was collected, including satisfying any legal, regulatory, tax, accounting or reporting requirements.

We may retain Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

Individual rights
On some Sites, you have the opportunity to update your profile through the Site.

If you would like to request to review, correct, update, suppress, restrict or delete Personal Data that you have provided to us through the Site, or if you would like to request to receive an electronic copy of such Personal Data for purposes of transmitting it to another company, you may contact us as indicated in the Contact Us section. We will respond to your request consistent with applicable law.

In your request, please tell us what Personal Data you would like to have changed, whether you would like to have it suppressed from our database, or otherwise let us know what limitations you would like to put on our use of it. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain Personal Data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

Information we may need from you
Specific information to confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request.

Time limit to respond
We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made multiple requests. In this scenario, we will notify you and keep you updated.

Third-party services
This Privacy Notice does not address, and we are not responsible for:
the data collection use, disclosure or security practices, or other practices, of any third party, including any third party operating a service to which the Site links. The inclusion of a link within the Site does not imply our endorsement of the linked service.

External third parties

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors based in the United Kingdom who require reporting of processing activities in certain circumstances.

Updates
From time to time, we will update this Privacy Notice. Any changes will become effective when we post the revised Privacy Notice on the Site. This Privacy Notice was last updated as of the “Last Updated” date shown above.